It's been a while since I wrote one of these. Here I'd like to explain to you what it's been like working the retail gig this holiday season.
First, the work has been intense and nonstop. I've been working 42-48 hour weeks since November and the work isn't letting up even going into this week and Christmas week. The good news is that the pay is decent but it's tough making it through the slog every shift. I've been working five days per week with only two days off since the summer.
Second, cold/flu and covid season is here again, and with that brings sicknesses, mostly of a respiratory nature. For the first time since covid began in 2020, I finally got a regular cold. It only lasted a day or two but it was setback from my usual day to day routine. I still went to work as I felt well enough, but I probably initially got sick from work, from customers and/or employees.
Third, my job has become easier but its still grueling. I've sort of graduated from having to do regular checkout scanning large orders. Rather, my management has decided they want me to run self-checkout for my eight hour shifts, as its mostly machine button pressing menu, and the older cashier employees who aren't used to computers don't want to do it at all. So I sort of lucked out. Because the older employees don't want to do it, I end up doing it, and I get to avoid doing all the heavy lifting $400-$600 holiday orders and bagging a million bags. Not too shabby!
Fourth, the type of employees that get hired and stay on the job has diminished immensely. Right now, they want anyone they can because they need cashiers. So they hire them and immediately promote them to cashier. The problem is that none of them stay. There are two other young people my age, two girls, who are very good cashiers but all of the other young people are baggers or other positions that work menial side jobs in other departments. A lot of them are special needs and the regular ones seem to have a lot of behavioral issues. I've had to learn how to talk to these kids in a certain type of way to get them on my side and help me out. Not ideal to getting the job done everyday!
Fifth, management seems to be good this year at getting the job done. But they have done a horrible job in encouraging mask wearing so oftentimes the youth get sick easily and spread it around so that's concerning. My main problem with the management is that since day one in 2020 they weren't enforcing mask wearing either by customers or employees. That has been a problem since the early days of covid. The actual boss and co-director never wear masks and have had covid already several times. They probably spread it. One of the sales managers has had covid several times as well. I keep my mask on and keep my distance from all of them for my own safety. They all have failed horribly on this one simple task.
Lastly, the job has become more machine-like. You really get a sense that you're a cog in the machine in there nowadays. The upper management lack empathy, but you also see it at the lower management level as well as from the customers, that that's expected from customers at this point in the game. You have to really dig deep to see empathy and compassion from others there nowadays, but it is still there in small doses here and there. It's not the worst place in the world, but you can sort of see that one day this entire operation, this job will eventually become obsolete if replaced by machines. The self-checkout tells me that everyday.
All that being said, my personal life is quite magisterial. I learned how to play piano, sing better, and drums. I can speak Spanish pretty well now, as well as a little French, Italian, German, and even Portuguese. I'm still reading the western canon and loving every minute of it. C'est la vie.
Happy Holidays!
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